Terms, Conditions & Privacy

Making A Purchase
Select an experience or gift voucher and "add to cart". When you have made your selection, click on “checkout”. You will then be asked to provide details, so that we can process the order. Orders can be sent to the billing address of the cardholder placing an order or the intended recipient. This can be noted on the order under "Billing address" and "Shipping address". We accept Visa, MasterCard or Paypal online. Please contact us if you wish to pay by bank transfer. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When a confirmation of your order is emailed to you, this is to indicate that we have received your order.

Shipping And Handling
Deliveries to UK mainland (inc. Northern Ireland):
For UK mainland deliveries of gift voucher presentation packs, postage is included in the cost of the gift voucher. Gift voucher presentation packs mailed within the UK will normally be sent first class recorded. We reserve the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate.
Overseas & non-mainland UK:
For overseas and non-mainland UK deliveries, postage will be charged at cost PLUS a small fee for packaging and handling. Please email us for a quote.

Delivery Schedule
We try to process all orders, where possible within 24 hours. Whilst most items will be despatched within 1 working day, please allow 1-5 days for delivery within the UK and 5-7 working days for Europe. For assistance with delivery, please contact info@epicmotorsport.com You must inform us within 2 working days, if the goods are lost or damaged in transit, so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company, is sufficient evidence to establish that goods have been received.

Tax Charges
All prices shown are inlusive of VAT.

Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128-bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website.

Reaching Us
If you need to reach us, please email us, alternatively, you can call on 08000 14 15 12 (International +44) or write to us at:
Epic Motorsport Events Ltd
EPIC Motorsports Park
Teesside Autodrome
Dormor Way
South Bank
Middlesbrough TS86 6XH

Privacy Policy
Epic Motor Sports Events do not disclose buyer's information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Gift Voucher Returns Policy
Unfortunately, we cannot offer full or part refunds. Your rights to return goods are protected under the EU Distance Selling Directive.

Disclaimer
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

Remittance Terms
All items must be paid for in full, before despatch or participation.